Privacy policy

Responsible Data Controller
According to data protection laws, particularly the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, the data controller is: Voiceagenten Ltd.

Voiceagenten

Paulos Mesghina 

Schorndorferstraße 17 

73207 Plochingen 


 Telefon: +49 (0) 176 459 54 112
 E-Mail: [email protected] 



Your Rights
You can exercise the following rights at any time by contacting us at the provided contact details:
• Access to your personal data stored by us and their processing (Art. 15 UK GDPR),
• Rectification of incorrect personal data (Art. 16 UK GDPR),
• Erasure of your data stored by us (Art. 17 UK GDPR),
• Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 UK GDPR),
• Objection to the processing of your data by us (Art. 21 UK GDPR),
• Data portability, if you have consented to data processing or have entered into a contract with us (Art. 20 UK GDPR).

Should you have granted us consent, you may withdraw it at any time with future effect.
You may lodge a complaint with a supervisory authority at any time, for example, the supervisory authority of the state where you reside or the authority overseeing us as the responsible body.
A list of supervisory authorities (for the non-public sector) with addresses can be found at: UK Information Commissioner's Office.

Collection of General Information When Visiting Our Website
Type and Purpose of Processing: When you access our website, i.e., if you do not register or otherwise transmit information, information of a general nature is automatically recorded. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address, and similar.
This information is processed particularly for the following purposes:
• Ensuring a smooth connection setup of the website,
• Ensuring smooth use of our website,
• Evaluation of system security and stability, and
• For optimizing our website.

We do not use your data to draw conclusions about your person. Such information may be statistically evaluated by us to optimize our website and the underlying technology.
Legal Basis and Legitimate Interest: The processing is carried out in accordance with Art. 6 (1) (f) UK GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

Recipients: Recipients of the data may be technical service providers acting as processors who work on the operation and maintenance of our website.
Storage Duration: The data is deleted as soon as it is no longer required for the purpose of collection. This generally applies to data that must be kept for the provision of the website when the respective session has ended.
In the case of storing data in log files, it is deleted after no more than 14 days. Further storage is possible. In this case, the IP addresses of the users are anonymized, so that an identification of the calling client is no longer possible.
Provision Mandatory or Required: The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. Furthermore, individual services and services may be unavailable or limited. Therefore, an objection is excluded.

Automated Email Dispatch
Type and Purpose of Processing: For the delivery of automated emails related to certain skills, we collect personal data that the user shares via the Amazon Alexa app, which is then transmitted to us.
For effective registration, we require a valid email address. To verify that a registration is actually made by the owner of an email address, we use the "double opt-in" process.
Legal Basis: Based on your explicitly granted consent (Art. 6 (1) (a) UK GDPR), we regularly send our newsletter to your specified email address.
You may withdraw your consent to store your personal data and use it for sending emails at any time with effect for the future. A corresponding link is found in each newsletter. Moreover, you can unsubscribe at any time via email to [email protected] or inform us of your withdrawal through the contact options provided at the end of this Privacy Policy.
Recipients: For the purpose of automated email dispatch, we use the service Gmail in its data protection-compliant version "Google Workspace", operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). The emails are sent via a SMTP server of Google and are temporarily stored in this service. For more information about data processing when using Gmail services, please refer to Google's privacy policy: Google Privacy Policy.
Storage Duration: Data will be deleted no later than 6 months after being sent.
Provision: The provision of your personal data is voluntary, based solely on your consent. Without existing consent, we are unable to send our mailing to you.
Withdrawal of Consent: You may withdraw your consent to store your personal data and use it for email dispatch at any time with effect for the future. You can unsubscribe via the link included in each email or by sending a request via email.

Account Linking
Type and Purpose of Processing: For the optimization of skills, some Amazon Alexa skills offer an "Account Linking" feature. Here, the user shares selected data such as their name or email address through the Alexa app, which is made available to us via an interface. This data is used, for example, to restore linked game states or to send automated mailings as described in this policy.

Legal Basis: Based on your explicitly granted consent (Art. 6 (1) (a) UK GDPR), we process your data, for example, to restore game states.
You may withdraw your consent to store your personal data at any time with effect for the future. This can be done by disabling data transmission in the Alexa app. You can also notify us of your revocation at any time via email to [email protected].
Recipients: The data is processed on our rented servers by Voiceagenten.

Storage Duration: The data in this context is processed only as long as the corresponding consent exists. Afterwards, it will be deleted.
Provision: The provision of your personal data is voluntary, based solely on your consent. Without existing consent, we are unable to offer certain services like the saving of game states.
Withdrawal of Consent: You may withdraw your consent to store your personal data and use it at any time with effect for the future. This can be requested via email.
Contact Form
Type and Purpose of Processing: The data you enter will be stored for the purpose of personal communication with you. This requires the specification of a valid email address and your name, which are necessary for associating and subsequently responding to your inquiry. Providing additional data is optional.
Legal Basis: The processing of the data entered into the contact form is based on a legitimate interest (Art. 6 (1) (f) UK GDPR).

By providing the contact form, we aim to facilitate an easy way for you to contact us. Your details will be stored for the purpose of processing the inquiry and for possible follow-up questions.
If you contact us to request a quote, the processing of the data entered in the contact form will be carried out for the execution of pre-contractual measures (Art. 6 (1) (b) UK GDPR).
Recipients: The entries from the contact form are transmitted via the service "Gmail" to our email inbox. For this, we use the service Gmail in its data protection-compliant version "Google Workspace", operated by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google"). The emails are sent via an SMTP server of Google and are stored in our Gmail inbox. For more information about data processing when using Gmail services, please refer to Google's privacy policy: Google Privacy Policy.
Storage Duration: Data will be deleted no later than 6 months after the processing of the inquiry.
If a contractual relationship arises, we are subject to the legal retention periods according to UK laws and will delete your data after these periods expire.
Use of Script Libraries (Google Web Fonts)
Type and Purpose of Processing: To display our content correctly and graphically appealing across all browsers, we use "Google Web Fonts" provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter "Google") to display fonts.
Privacy Policy of the Library Operator: You can find Google's privacy policy here: Google Privacy Policy.
Legal Basis: The legal basis for the integration of Google Webfonts and the associated data transfer to Google is your consent (Art. 6 (1) (a) UK GDPR).
Recipients: The call of script libraries or font libraries automatically triggers a connection to the library operator. It is theoretically possible – although currently also unclear if and for what purposes – that the operator, in this case Google, collects data.
Storage Duration: We do not collect any personal data through the integration of Google Web Fonts.

Further Information: More information about Google Web Fonts can be found at Google Web Fonts FAQ and in Google's privacy policy: Google Privacy Policy.
International Data Transfers: Google processes your data in the USA and is committed to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.
Provision Mandatory or Required: The provision of personal data is neither legally nor contractually required. However, without this, the correct display of content using standard fonts may not be possible.
Withdrawal of Consent: To display the contents, the programming language Java & JavaScript is regularly used. You can object to data processing by disabling the execution of JavaScript in your browser or installing a JavaScript blocker. Please note that this may result in functional restrictions on the website.

SSL/TLS Encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g., SSL) over HTTPS.
Information on Your Right to Object under Article 21 UK GDPR
Individual Right to Object: You have the right, on grounds relating to your particular situation, to object at any time to the processing of your personal data which is based on Article 6 (1) (f) UK GDPR (data processing based on a balance of interests); this also applies to profiling based on this provision as defined by Article 4 (4) UK GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
Recipient of an Objection: If you wish to exercise your right to object, you may contact us directly. Please send your objection to [email protected] or use another contact method available to you.

Privacy Questions
If you have any questions about privacy, please email us or contact us by other means: [email protected]

Changes to Our Privacy Policy
We reserve the right to amend this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will apply to your next visit.